Sr. Clinical Analyst
HCA Inc.
West Hills, California

About the Organization:

HCA is the nation's leading provider of healthcare services, composed of locally managed facilities that include 163 hospitals and 105 freestanding surgery centers in 20 states and England. At its founding in 1968, Nashville-based HCA was one of the nation's first hospital companies.

We are dedicated to providing healthcare services that meet each community's local healthcare needs. We seek to integrate various services to deliver patient care with maximum quality and efficiency. Our strategy includes:

• Putting patients first: HCA works to constantly improve the care we give our patients, implementing measures that support our caregivers, help ensure patients' safety and provide the highest possible quality.
• Investing in our communities: Over the last 5 years, HCA has invested more than $1.5 billion annually to keep our hospitals modern and up-to-date technologically. We will also expand and add services to our hospitals and selectively acquire new facilities in order to better serve our communities.
• Focusing on leading hospitals in core communities: HCA focuses on communities where the company is a leading healthcare provider.
• Improving local operations through efficient use of resources: HCA employs industry-leading measures that enhance the performance of the company's local facilities, including organized group purchasing, efficient supply acquisition and distribution, shared administration and business services, and other initiatives that allow our hospitals and their communities to benefit from economies of scale.
• Building strong physician relationships: HCA values strong relationships with local physicians, working to provide them a wide array of services and modern facilities in order to help them deliver the best possible care.

About the Location:

West Hills Hospital and Medical Center in West Hills, California is currently seeking a Sr. Clinical Analyst to serve as a key onsite clinical IT resource.

More About the Company:

HCA, the nation’s leading provider of healthcare, has a 190,000-employee workforce with positions in a variety of fields, including nursing, human resources, information technology and shared services. Most importantly, each employee is a valued member of the HCA family.

The HCA Total Rewards program, as part of a Healthy Work Environment, provides employees with comprehensive and competitive financial and non-financial rewards – including pay, incentives, benefits, job satisfaction and a variety of other rewards – in an effort to create a valuable employment experience and meet the diverse needs of our workforce.

HCA's IT&S (Information Technology & Services) group was recognized by Computerworld Magazine as one of the Top 100 places to work in IT in 2009. As an employee at an HCA-affiliated facility, your potential for achievement, fulfillment and career growth are substantial. HCA is an Equal Opportunity Employer and is committed to workforce diversity. We invite you to see how our career opportunities can help you achieve the things you want most in life.

Position Profile:

Reporting to the Hospital IT Director or Manager of Clinical Application Services,  the Sr. Clinical Analyst serves as a key onsite clinical IT resource for facility implementation and support of a broad set of clinical applications. Primary responsibilities include the leadership and facilitation of the facility's core clinical systems team on clinical IT activities, second level support as a broad clinical subject matter expert to resolve incidents or fulfill requests received from the division Service Desk or other division or facility service resources, and leadership of new module/application testing and implementation for the facility. This individual provides project leadership for facility-based implementations of clinical applications software releases and new products.

The Sr. Clinical Analyst facilitates and manages maintenance of facility-specific dictionaries and provides input to and customizes base division policies and procedures, training, and best practices for use within the facility. This individual works with the Division Clinical Specialist Team and facility core team members to deliver hands-on training as needed, and to implement division standardization, utilization, integration and optimization plans for clinical applications. A Sr. Clinical Analyst may be dedicated to a specific facility or may operate across a geographic zone and serve multiple facilities.

DUTIES INCLUDE BUT ARE NOT LIMITED TO:

• Serves as a key onsite clinical IT resource for facility implementation and support of a broad set of clinical applications
• Leads and facilitates the facility's core clinical systems team on clinical IT activities
• Provides second level support as a broad clinical subject matter expert to resolve incidents or fulfill requests received from the division Service Desk or other division or facility service resources; provides status on user issues
• Works with enterprise subject matter experts and services resources and the enterprise Service Desk in managing resolution of clinical application incidents and requests
• Serves as project leader for facility-based implementations of clinical applications software releases and new products
• Provides on-call assistance as needed
• Works with the Division Clinical Specialist Team to lead, monitor, and facilitate new module/application testing and implementation for the facility
• Facilitates and manages maintenance of facility-specific dictionaries
• Provides input to and customizes base division policies and procedures, training, and best practices for use within the facility
• Works with the Division Clinical Specialist Team and facility core team members to deliver hands-on training as needed
• Works with the Division Clinical Specialist Team to actively promote, implement and support division standardization, utilization, integration and optimization plans for clinical applications
• Coordinates facility clinical application reporting requests and assists with defining report requirements and validates reporting results
• May develop clinical application reports as needed
• Performs quality audits and tracks metrics related to clinical application use
• Participates in meetings as a member of facility clinical leadership
• Promotes system security and patient confidentiality and helps ensure compliance
• Coordinates the execution and use of tools for audits
• Builds strong relationships at the facility with core customer base (nurses, physicians, core team members, etc.) and facility leadership
• Adheres to Code of Conduct and Mission & Value Statement
• Participate in special projects as needed and performs other duties as assigned

Qualifications:

KNOWLEDGE, SKILLS & ABILITIES:

• Clinical operations and process understanding
• Understands pertinent accreditation guidelines, such as JCAHO
• Demonstrated ability to establish and build strong relationships across a broad range of personality types
• Demonstrated ability to communicate effectively with clinical and information technology personnel verbally and in writing
• Demonstrated customer orientation
• Excellent leadership and teaching abilities
• Demonstrated advanced computer skills
• Understanding of reporting tools functionality and capabilities
• Must be able to drive to assigned sites to complete work
• Proficiency in various programming and clinical application reporting tools is preferred
• Customer service orientation and/or training is preferred
• Clinical operations and process understanding

EDUCATION, EXPERIENCE & CERTIFICATION:

• Bachelor's degree preferred
• Three years experience in clinical application support
• Licensing or credentials within specific clinical specialty preferred
• Valid state drivers license and proof of auto insurance, if applicable

How to Apply:

Qualified candidates should apply online at HCA Careers.